💡 *We noticed defects kept showing up too often, and instead of just fixing them one by one, we (as a Quality team) set up a weekly meeting with the production team to really dig into the root causes*

Problems Identified 🚨

• 🔍 Root causes unclear—needed better traceability per production line
• 📉 Frequent defects created potential delays and dissatisfaction at the customer level
• ⏱️ Downtime increased because of rework and re-checks

Actions Taken 🛠️

• 🧪 Used root cause tools (5 Why, Fishbone) to trace problems back to their source
• 🔄 Rolled out improvement ideas like equipment calibration, workflow clarity, and hands-on operator coaching

Results✨

• 📊 Clearer defect trend tracking → easier to show progress to management
• 🧘‍♂️ Workload became lighter and more manageable for operators
• 🤝 Stronger collaboration between QC, production, and engineering teams